Fonality Hosted PBX

Fonality created award-winning PBXtra which is an IP PBX phone system. Today, several small businesses now prefer Fonality phone solutions rather than paying expensive price tags for conventional PBX systems or adjust with traditional chief phone systems.

The old outdated systems used to make the business look bad and also affected the customer’s choice in such matters. But, Fonality actually enabled the small and medium sized businesses to compete with the large companies at the same level by offering them the highly scalable, enterprising PBX phone systems which are much cheaper than other systems.

It enabled the small and medium sized businesses to increase their customer support quality and earn customer satisfaction. Any business environment can fulfill its needs and meet demands with Fonality’s solutions.

Every one who needs advanced communication tools and presence management, ranging from businesses running in a small office, national corporations to large call centers are now using Fonality’s solutions that can be adapted to any business environment easily.

Fonality offers world-class business IP telephony solutions to organizations worldwide. The solutions feature products like PBXtra and HUD which is an advance presence management system and desktop communication tool.

PBXtra and HUD both has won many awards and earned laurels to the company. Fonality is now a frontrunner in VoIP services and won many “product of the year” awards by Internet Telephony. It also earned itself a worldwide reputation and featured it Wall Street Journal and New York Times too.

Fonality products are designed for the ultimate customer satisfaction.  Businesses can choose from a large range of services to meet every requirement, however big or small.

The PBXtra Standard Edition is an IP based telephony solution especially designed for small businesses. It costs 40-80 percent less than conventional systems. It provided features like voicemail-to-email, music on hold, Outlook integration, auto attendant, wireless, web conferencing and fax.

PBXtra Professional Edition is a hybrid hosted phone solution which has all the features of PBXtra Standard Edition with added functionality for advanced communication requirements. It adds even more options like conference bridges, intercom, FindMe with Boomerang mobile integration, multiple auto attendants, group permissions and paging.

PBXtra Fonality call center edition provides BPO functionalities and ACD capabilities like call barging, unlimited queues call recording, detailed reporting, monitoring, and much more.

PBXtra combined with HUD enables the users to manage business communication from their desktops and laptops. It adds enterprise scale benefits and features of PBXtra, with the added advantage of one- touch control on the phone system and can perform many tasks from their desktop. This completely changes the expectations a company has from their business communication phone system.