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VoIP in India | Complete guide to Indian VoIP phone service providers.

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India and VoIP

Due to advancements in broadband, VoIP (Voice Over Internet Protocol) has
provided a clearer and more reliable connection than standard telephone
service.

This is particularly true for overseas phone calls.

VoIP service providers can competitively offer the same features (call waiting,
telephone conference calling, etc.) as standard analog telephone providers,
but at a greatly reduced rate.
Within India you may connect to the person you want to talk to using VoIP
technology in any of three ways:

1) PC2PC (from your PC through to their PC),

2) using a Softclient-based service such as MSN, Yahoo, etc.

3) through an India based VoIP provider such as:

- Anyuserindia,
- Bolanmol(MTNL),
- Sify’s way2talk,
- Tata Indicom,
- BSNL,
-IndiVoIP

4) by using a broadband connection and VoIP adapter or ATA.

VoIP Calls to India

VoIP Providers in India

India currently allows IP telephony for international and SIP to SIP calls.

Although there are other private operators that have licenses to expand into
voice over IP technology, the state-owned Mahanagar Telephone Nigam
Limited (MTNL) remains the primary provider of VoIP service.

Other licensed operators are cautious about impacting the volume of
standard domestic calling by offering cheaper domestic call rates via the
Internet.

Additionally, any company contemplating providing unlimited calling plans is
subject to high termination charges.

This alone discourages companies from offering unlimited VoIP calling.

Another deterrent from operators becoming too involved in Internet
telephony offerings is the cost involved in the mandatory monitoring system
all Indian VoIP providers are required to implement for calls routed through
the LI (Lawful Interception) technology.

Although the voice transmission passes from one person to the other as data
packets, making it difficult for Indian agencies to monitor the calls, MTNL is
initiating the measure by commissioning the LI system.

MTNL competitor Bharat Sanchar Nigam Limited (BSNL) is also launching
voice-over IP services through its network.

Other competitors inside and outside the country have entered India’s VoIP
market.

India-based Internet phone provider Worldphone has begun offering
unlimited VoIP plans (to the US, Canada, UK, and Australia) with a bank of
incoming countries, under regulation of the Department of
Telecommunications.

All charges include taxes and free calls may not include mobile services for
all countries. Worldphone.in is more expensive than MTNL’s plans, but it is
no less a serious competitor.

Another competitor is Pennytel, an Australian provider, launching its untimed
mobile calls to India (and other countries) plan in 2007-2008.

One advantage MTNL had over its competitors when it launched its service in
Delhi is that its voice-over IP system does not require the customer to use a
PC. This is significant since “PC penetration in India is quite low”.
Vonage - A Significant Competitor

Vonnage is an American-based company that desires to compete with MTNL
and other providers for a share of India’s VoIP market. It is a leading
broadband telephone provider offering “free unlimited landline calls to all
cities and locations in more than 60 other countries,” including Canada,
Puerto Rico, UK, Ireland, France, Spain, and Italy. Vonage also offers all
desired features (call waiting, voice messaging, etc.). There is no question it
should choose to expand into compatible India.

Not only is Vonage a leading US provider of broadband and VoIP phone
service, it has an expansive footprint nationally and globally with attractive
international plans suitable to many countries regardless of their particular
regulations and levels of technology.