Hosted PBX phone system

The hosted PBX phone system is an effective medium to establish productive business relations. Private Branch Exchange (PBX) has revolutionized the way we communicate today. It offers abundant features that traditional phone companies fail to provide, due to lagging technology and higher costs. For businesses with high call volume and multiple customer service representatives, a hosted PBX system can allow multiple lines to be utilized without incurring high per line charges.

These software based PBX systems referred as hosted PBX services, allow businesses to take advantage of telecommunication, enabling instant real time communication and access to every convenient aspect of a brick and mortar office from any location with a broadband internet connection. With minimal equipment requirements, hosted PBX exclusively can increase productivity and employee retention simultaneously slicing down operational costs.

By deploying hosted PBX phone system businesses can dial outgoing local and international calls at reduced call charges. Additionally, virtual business offices can be created across the globe without investing in physical infrastructure. The same business phone numbers can be used for effective communication, should the business require relocation.

Being efficient virtual office phone solutions hosted PBX phone systems are integrated with unique call management features like auto attendant, call forwarding, call conferencing, voicemail; voice to email, caller ID, call waiting, fax to email, custom menus and music on hold.

With the unique find me follow me call forwarding facility, all calls to the business numbers can be transferred to an alternate phone number including cell phones. Unanswered calls are immediately transferred to the voicemail system, hence ensuring no calls are left unattended Auto attendant is another impressive hosted PBX feature that handles incoming calls with professional greeting messages. Transferring calls to the extension phone numbers is done according to the preference of the caller. It manages multiple calls simultaneously and completes call routing without sending line busy signals to the caller.

All these benefits can be enjoyed without maintaining on-site PBX hardware. The required equipments are kept at the site of the service provider and PBX features are delivered through a hosted server using broadband internet or dedicated telephone connections.

Many small businesses and home-based businesses choose hosted PBX due to its advanced and cost-effective features. Additionally, it creates a professional image of the business. Every hosted PBX phone feature is provided through advanced VoIP technology; it co-ordinates phone and Internet traffic over single network.