About Phone.com

Phone.com is able to leave its competitors far behind owing to its innovative features like extra minutes and unlimited extensions. There are always additional phone lines for every plan. Phone.com has been able to incorporate features which will sustain their utility into the future. In fact, phone.com may be described as a next generation internet phone service. Maximizing the power of the versatile VoIP, phone.com is all set to take the small business and home use sector by storm.

 

Connection with the user:

The interface is easy to understand and use without having to spend hours deciphering the screen. The legible and simple controls allow easy access and simple clicking gets the user going. Users can set up the auto attendant (an automatic voice that answers and directs incoming calls) with their own customized announcements (so that they sound more personal and not too clinical) and also enter their own text for the robo answering system.

A variety of voices used in the recording lends more color and life to the announcements.  Telephone keys may be assigned different functions. Incoming calls are effectively managed by using the call queue assignment mechanism. This will ensure that no client’s calls are lost through call queuing which is quite common. Call management ensures that the customer feels important and is attended to speedily. The entire thrust of efficient call handling is aimed at boosting the business through high quality interface with customers.

 

Different plans for different needs:

Phone.com caters to different frequencies and volumes of calls by offering a variety of plans for individuals as well for businesses. The most prominent among these is the home phone services program which can be set up as the user chooses and offers a novel rewards program too.

Other features include number portability and using rewards to pay for extra minutes. Greetings on a call can be personalized using the caller ID as the base. As a matter of fact, pre-recorded greetings can be programmed to send one caller or many callers. The user can send faxes from his account and can also read voicemail. Phone.com offers of the most competitive international call rates.

 

The Concept of Virtual number:

This thoughtful idea of connecting all the business phones and voicemail under one number has given rise to the virtual number concept by phone.com. Business numbers often form a part of their identity and customers contact this number frequently. Having too many numbers can confuse the clients. Virtual number comes with call routing and voice screening as well as beautifully designed voicemail services. 

Customer reviews

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Awesome service! Phone.com is so far fantastic and the company continues developing their service with features we want.
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 Jim

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Not the best!
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 Nobody

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The facility works amazing and I extremely praise it.
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Name:
 Anita

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I tried already couple of companies named Grasshopper, Virtual PBX and phone.com, And among all the setup qualities, Phone.com has served the best.
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Name:
 Vahab

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I'm a small business owner who have a market in China, I found phone.com very useful in keeping down my costs and maximizing my call volumes. In fact phone.com has helped me increase my business reach appreciably. The 24 x 7 customer support has proved invaluable.
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Name:
 kean

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